Privacy policy

Privacy Policy Last Updated: April 18, 2026

This Privacy Policy explains how REBEL3D LLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit rebel3d.com, make a purchase, sign up for communications, or otherwise use our services (collectively, the “Services”).

By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.

1. What Information We Collect

We collect information you give us directly and information we collect automatically.

Information you provide:

  • Contact details (name, email address, phone number, mailing address)
  • Order and payment information (billing/shipping address, payment details)
  • Account details (username, password)
  • Messages you send us (customer support, reviews, etc.)

Information collected automatically:

  • Usage data (how you browse our site, items viewed, cart activity)
  • Device and technical information (IP address, browser type, device ID)

We also receive some information from third parties such as Shopify (our store platform) and payment processors.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products
  • Provide customer support
  • Send you important transaction notices (order confirmations, shipping updates)
  • Improve our website and services
  • Detect fraud and protect our business
  • Send marketing messages only if you have opted in

3. SMS Opt-In Details (Text Message Communications)

When you check the consent box(es) on our form (hosted through our agency CRM), you are agreeing to receive SMS notifications and/or occasional marketing messages from REBEL3D LLC.

Example consent language you will see:

  • “I consent to receive SMS Notifications and Alerts from REBEL3D LLC. Message frequency varies. Message & data rates may apply. Text HELP to 989-334-5603 for assistance. You can reply STOP to unsubscribe at any time.”
  • “By checking this box, I agree to receive occasional marketing messages from REBEL3D LLC…”

You will also receive a double opt-in confirmation text message to verify your phone number.

You can stop receiving texts at any time by replying STOP to any message or by contacting us. Message and data rates may apply.

4. Cookie & Tracking Practices

We use cookies and similar technologies (pixels, web beacons) to:

  • Make the site work properly (remember your cart, login, preferences)
  • Understand how visitors use our site
  • Show relevant advertising

You can control cookies through your browser settings. Blocking cookies may affect how the site works. For details on Shopify’s cookies, see: https://www.shopify.com/legal/cookies.

5. Data Security & Handling

We use reasonable security measures to protect your information. However, no system is 100% secure. We retain your information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.

6. Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. How We Share Your Information

We only share information in these situations:

  • With service providers who help us run the business (Shopify, payment processors, shipping companies, CRM provider for SMS)
  • When you ask us to share it (for example, to complete an order)
  • To comply with law or protect our rights
  • In the event of a business sale or merger (with notice where required)

We do not sell your personal information.

8. Your Rights and Choices

You can:

  • Access, correct, or delete your information
  • Opt out of marketing emails or texts (see SMS section above)
  • Manage cookie preferences

Depending on where you live, you may have additional rights under state privacy laws. To exercise any rights, email us at support@rebel3d.com. We will respond as required by law and will not discriminate against you for exercising your rights.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children.

Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this policy. We will post the new version here with an updated “Last Updated” date. Continued use of the Services after changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy, please email: support@rebel3d.com

Terms and Conditions

Click here for our Terms of Service: https://rebel3d.com/policies/terms-of-service